Note: For international shipping, please contact us for more information.

3. Shipment Confirmation & Tracking

Once your order has shipped, you will receive a confirmation message via WhatsApp or Email containing your tracking number (if applicable). You can use this number to monitor your book’s journey.

4. Damaged Items

We wrap our books securely, but if your order arrives damaged, please take a photo and contact us within 24 hours. We will arrange a replacement or refund as per our Refund Policy.

5. Undeliverable Packages

Please ensure your delivery address and phone number are correct. If a package is returned to us due to an incorrect address or failed delivery attempts, a re-shipping fee may apply.

Need an update on your order?

The fastest way to reach us is via WhatsApp. Just send your inquiry to us and we’ll give you an update!

Shipping & Delivery Policy

At PassionReads, we take great care in packaging your books to ensure they arrive in pristine condition. Below are the details of how we get them to your doorstep.

1. Order Processing Times

• All orders are processed within 1–2 business days.

• Orders placed on weekends or public holidays will be processed on the next business day.

• Note for EcoCash Users: Processing begins once we have verified your payment confirmation via WhatsApp.

2. Shipping Rates & Delivery Estimates

Enjoy the convenience of professional shipping to our network of nationwide collection hubs. For a nominal fee, we’ll ensure your order is safely transported to a dedicated pick-up point near you, giving you total flexibility on when to collect it.