Privacy Policy

At PassionReads, we respect your privacy and are committed to protecting your personal data. This policy explains how we handle your information when you shop with us.

1. Information We Collect

We only collect the information necessary to process your orders and provide a great reading experience:

• Identity Data: Your name and surname.

• Contact Data: Your phone number (for WhatsApp communication), email address, and delivery address.

• Transaction Data: Details about the books you’ve purchased and payment confirmation (e.g., EcoCash transaction IDs). We do not store your full credit card details; these are processed securely by our payment gateways.

2. How We Use Your Data

We use your information to:

• Process and deliver your book orders.

• Communicate with you via WhatsApp or email regarding payment details or "Express Shipping" updates.

• Send you newsletters or special offers (only if you have opted in).

3. Third-Party Sharing

We do not sell your data. We only share your information with trusted partners necessary to complete your order:

• Courier Services: To get your books delivered to your door.

• Payment Processors: To securely verify your Visa, Mastercard, or PayPal payments.

• WhatsApp: Used as our primary communication tool for EcoCash settlements.

4. Data Security

We take your security seriously. Whether you are paying via PayPal or EcoCash, we ensure that your order details are kept confidential and are only accessible by the team members managing your delivery.

5. Your Rights

You have the right to:

• Request that we update or delete your personal information.

• Opt-out of marketing messages at any time by replying "STOP" or clicking "Unsubscribe."

6. Updates to This Policy

We may update this policy occasionally to reflect changes in our services or local regulations. The latest version will always be available on this page.

Contact Us

If you have any questions about your privacy, please feel free to reach out to us:

WhatsApp: 071 091 4627

Email: paulmarkon24@gmail.com